Behavioral & Marketing Analytics

• Utilize Google Tag Manager (GTM) and Google Analytics 4 (GA4) to support client tracking and reporting setups.
• Support projects including Klaviyo marketing automation (MA) proof-of-concepts, Static Spark data analysis, and bespoke data warehousing initiatives.
• Contribute to custom analytics and data infrastructure projects across a client portfolio.

Technology consulting for The Larkin Company

• Developed clear SQL reports that delivered actionable insights to clients and improve operational efficiency.
• Onboarded and trained interns, delegated tasks, and resolved issues to ensure team productivity.
• Collaborated with teams to analyze data, identify issues, and design effective reporting solutions.
• Maintained and updated reports to ensure clients receive accurate, current data.
• Led a team of interns to migrate over 155 external and 28 internal reports from Sisense to AWS QuickSight, organizing and distributing workload while writing SQL to convert static Elasticube models into live data models.
• Built a yearly report summary product from scratch, writing SQL to calculate statistics, storing results in a database, and developing a webpage that automatically ingests the data to produce interactive reports and downloadable PowerPoint decks — reducing production of 150+ reports from one quarter of work by two experienced CSMs to under 2 minutes.

AI Governance

• Conducted comprehensive research and testing on hallucinations, false assertions, and PII in AI models, developing Apps Script to analyze 1,000+ data points across 10+ industry-leading models.
• Conducted QA on enhanced Garak LLM vulnerability probes throughout the development-to-production pipeline.
• Updated policy documentation to align with industry standards and company guidelines.

Integrated Design Engineering Department

• Assisted in GEEN 1400 First-Year Engineering Projects under Professor Joany Tisdale.
• Collaborated with student teams to support project development and learning objectives.
• Guided students through design solutions, fabrication techniques, and project implementation.
• Connected students with relevant resources and technical expertise.
• Assisted in grading presentations, reports, and assignments to provide constructive feedback.

Leave Management & Human Resources

• Created training materials and updated platform content to improve team efficiency and client communication.
• Designed marketing infographics and provided UX feedback to enhance digital engagement and usability.